Contact Us
Steps to contact us:
Operating hours: 09:00 am ~ 06:00 pm (Monday ~ Sunday)
We will reply to you within 2 business days if you send us an email. And it's the most efficient way to get issues solved.
We believe in the timeliness of customer service, and will do everything possible to satisfy our customers. If you have any problems, comments, or suggestions, please contact us.
Attention: Please ensure that your account email is correct so you will receive an order confirmation after placing an order successfully. Order details will be included, such as order number. Please check out your email carefully. If still not, pay attention to your spam and remove our email out of black list.
Return will not be accepted without contacting our customer service.
1: Our mailbox:liuhe0807@yahoo.com
2: Our Facebook Page:https://www.facebook.com/JTcrystal66
3: Tiktok:https://www.tiktok.com/@crystalfactory369?_t=8UvYtvMhY7Z&_r=1
Operating hours: 09:00 am ~ 06:00 pm (Monday ~ Sunday)
We will reply to you within 2 business days if you send us an email. And it's the most efficient way to get issues solved.
We believe in the timeliness of customer service, and will do everything possible to satisfy our customers. If you have any problems, comments, or suggestions, please contact us.
Attention: Please ensure that your account email is correct so you will receive an order confirmation after placing an order successfully. Order details will be included, such as order number. Please check out your email carefully. If still not, pay attention to your spam and remove our email out of black list.
Return will not be accepted without contacting our customer service.